Getting Started with LINQ
Your onboarding experience
Welcome to LINQ
Welcome to your LINQ onboarding experience and congratulations on taking your first step to fully understand the impact change will have on your business!
As you work through our getting started resources, we will help you understand how to apply LINQ to the opportunities which exist in your business to become more efficient and effective in how you deliver value to your customers and meet your organisational goals.
Complete these tasks to set yourself up for the days ahead
1. Make sure you have created your organisation
Once you have created your user, if you did not do this at the same time, you will want to create an organisation. This is the container for your models. You will also be able to invite other users from your organisation to join you.
To create an organisation, simply click the ‘Create Organisation’ button and complete the form.
If you haven’t created your user yet, then head back to https://my.thinklikelinq.com and register your user then pop back here and create your organisation, if you didn’t do it at the same time!
You will then see the organisation appear in your organisation list. Click it to open your organisation’s Home Page.
2. Check out the Demo Org
In your organisation list, you will also see the Demo Org. This is an organisation we have created which will help you to learn LINQs capabilities.
You can open the organisation and look at any of the models and insights. We make reference to the Demo Org and its content through our training material and in-application guides. There is also an overview video on our YouTube Channel. Check it out here!
As we release new features into LINQ, we will add more content into the Demo Org, so check back in from time to time.
3. Watch the on-boarding videos
There is a series of short LINQ learning videos, also accessible from the Help and Support menu in the LINQ platform.
Do take the time to watch them as they really help you to get started. The videos reference content in the Demo Org, so you can take a look for yourself.
If you need to re-watch, you can also find the video playlist on our YouTube channel here.
4. Reference the LINQ Intro Guides
Access these guides from the LINQ Support site, and use them as reference as you start on creating your own digital twin of your organisation.
Our Guides take you through all of the capabilities LINQ has to offer and in conjunction with the YouTube on-boarding videos will create a powerful learning experience.
5. Turn on the in-app Help
In the bottom right-hand corner of LINQ is a large Question Mark.
This button toggles on and off the section help throughout the whole platform. We have provided a description of each of the sections in LINQ, from menu bars in the model editor, to cards on the Home Page.
Turn this on as you familiarise yourself with the elements which make up LINQ.
6. Download the guide to the LINQ Language
LINQ has been built on a simple, powerful and structured language. This language enables us to create connections between the things which make up what an organisation is. The 4 elements we need to capture and connect are:
- Information – the content which powers our actions, and in turn is created from the work that goes on,
- Actions – the transactions or processes which take place, perfomed by roles or automated by systems,
- Systems – the tools which the business uses. This could be a piece of technology, but could equally be a piece of paper, and
- Roles – the people who do the work. People carry a cost and have a capacity.
We have created a 1-page guide to help you remember this language. Download it on the right and keep it handy as it will help you think about the content you need to build a model of your business.
Understanding the power
It’s time for us to share some of the amazing outcomes which can be achieved with LINQ. We want you to understand why you are modelling the way LINQ does it, what the benefits are for you and to your organisation and how LINQ delivers insights to support your change conversations.
1. LINQ Case Studies
As an organisation we consult using LINQ as well as providing it to customers and partners to use. Generating case studies is a great way to share our experiences and also helps us highlight the impact LINQ has had when considering the impact change will have on an organisation.
Take a look at some of our most recent case studies. These will no doubt resonate with you, helping you to imagine where in your business LINQ could be applied.
2. Customer Chats
Talking with customers is a great way to share outcomes achieved by following the LINQ methodology and building organisation digital twins in contribution to programmes of change.
We’d love for you to take the time to learn from 3 of our customers;
- Jennifer Petit of WOW! Internet and Broadband based in Denver, US,
- Bryan Graham, ICT and Digital Manager for Timberlands based in Rotorua, New Zealand
- Sally Garrett, Emerging Technologies Lead at New Zealand Defence Force based in Wellington, New Zealand.
Continuing your journey
If you’re on your LINQ trial – your time will soon come to an end. So what’s next?
We can help you to get what you need from LINQ in support of your organisations change goals.
If you’re on-boarding into LINQ, you’re at the end of your first steps. Now is the time to embed LINQ into your change processes by applying what you have learnt to a project or programme of work and help your leadership understand the impact change will have on the business.
Here are some actions for you to consider as you continue on your LINQ journey.
Consider these steps to continue your LINQ journey
1. Continue to reflect on and re-enforce the outcomes LINQ provides
By now you will be aware that LINQ is different from other tools you will have used in the past. The LINQ language is robust enough to model any scenario in your organisation, as long as you focus on capturing the data and information which is critical to the success of your business outcomes.
Continue to find scenarios that you can model and get in touch if you need support. More content will come online via this page, our YouTube channel and the LINQ support site, so check back in regularly.
Answering the questions on the right and using that new knowledge to power your digital twins will help you create consistent content which will change people’s lives by identifying the opportunities to be more efficient and effective at what you do. Go for it and have fun!
2. Move from trial to subscription
It’s easy to move any content you have created through your trial into an organisation account.
Get in touch with us to talk through what you need and we can tailor a subscription for your business. We have monthly and annual options available and you can start small as you continue to adapt to thinking like LINQ. Adding more LINQ editors is easy so the platform can grow inside your organisation as more of your change programmes are managed this way.
3. Get a quick win under your belt
Nothing helps new ideas to become adopted faster than proving that they work and add value inside your own organisation.
We can help accelerate your success with LINQ by offering consultancy into your business. LINQ has access to internal expertise and through our Partner Network, experts in many specialist domains who can help deliver your first outcomes with your team.
LINQ can be up to 10x faster than using traditional approaches when accelerating your change. Understanding the impact change will have before you commit to implementation means that the whole organisation can be satisfied that they understand how they will be impacted by the change.
Get in touch if you’d like to talk this through with us. We are always happy to help.
4. Tell us what you think
We’d love to know how you found your trial or on-boarding experience.
Things can only improve when you get honest feedback from customers and prospects – so we are all ears and we’d love to hear from you 😁
Please feel free to email any comments or thoughts you have to customersuccess@linq.it