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Author: Neil Calvert

Founder & CEO

Bringing ORDER to client engagement – part 6

​This is the final part of my blog series on the ORDER methodology; a methodology which if utilised, can change the way that you deal with customers for the benefit of all parties. Over the past weeks we have explored techniques for the better qualification of opportunities from the point of view of preventing you […]

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Merry Christmas

We wish all of our friends and colleagues across New Zealand and the rest of the world a very Merry Christmas. 2012 has been a year of challenge and 2013 is set to be a fantastic year of change. Have an enjoyable holiday period and all the very best for 2013. We hope that our […]

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Responsive design in GIS

​I recently attended 3months Christmas Party in Wellington. As well as a great atmosphere and interesting attendees, they put on a series of very topical short presentations, such as Agile development, why you should teach your kids to programme and responsive design. 3months have a YouTube channel and their presentations are there for you to […]

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Bringing ORDER to client engagement – part 3

​In my previous posts, I explained some of the key beliefs of the ORDER Methodology and provided some detail about the first step; the Opportunity qualification. The steps in that methodology is shown by this diagram: In this post, I’m going to focus on the second step: the qualification of resources. There is no getting […]

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How DO you keep your clients happy??

In my experience, maintaining happy customers is quite a difficult thing to achieve, unless you have a plan in your mind, or your organisation has a methodology or ethos that it follows when engaging with customers which you can use as a set of guidelines. Random simply doesn’t work.

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